Where does MPL VIETNAM’s products come from?
- Our products are products manufactured from natural materials and entirely manufactured in Vietnam.
Are we trading company or manufactory?
- We are a manufacturing company for Acacia wooden products.
- We also a partner with factory in whole Vietnam for handcraft products.
Why is the website not showing product prices?
- We don’t show prices because product prices are volatile and have a short-term value.
- We also rely on your order quantity to give the best factory price.
- You just need to add the item with the exact quantity. We will make a detailed quote and send it via email. We can negotiate the price.
Can I customize the product?
- Yes. You can choose the product that is similar to the product you need to customize. We will quote based on those customizations.
What will I receive after sending the inquiry?
- You will get detailed quotation for each product at our factory.
- We will also accommodate your individual requests as you take notes.
- The quotation may be without shipping or with the shipping fee after we have negotiated.
Is the product available?
- Yes, we also keep some products with high demanding on our warehouse.
- And if the customers order big volume, we have to take production time. We will produce based on your order quantity, production time can be 1-3 months or more.
Can I order samples?
- Yes. If you require a sample order. We can respond.
- Production time for samples is 1-7 days depending on what sample is.
Can I order goods online and use the shipping service? What is the payment procedure?
- You can select the product on the web then the salesperson will contact you to close the order. You can pay via bank transfer or payment via visa card, … After successful payment, the product you ordered will be shipped to your correct address.
Does MPL VIETNAM accept order products?
- As an acacia wooden products AND handicraft import-export company, we have a factory system to meet the needs of our customers. Customers can order according to available models or can send your designs to us for production.
If the product I ordered upon delivery received a problem, how will MPL VIETNAM handle it?
- Customers who buy from afar can be assured when MPL VIETNAM insures all risks during transportation to customers.
- When having any problem of product error, immediately contact MPL VIETNAM for absolute repair or other products.
What should I do if I want to register as a distributor of products for MPL VIETNAM?
- Very simple ! Please contact via email: firstname.lastname@example.org for advice and support!
Where are you located?
- MPL VIETNAM’s headquarters are located in No. 456 Xo Viet Nghe Tinh, Ward 25, Binh Thanh District, Ho Chi Minh City.
We also have factory in No. 380/18 Hamlet 2, Nhi Binh Commune, Hoc Mon District, HCM City.
How can i contact customer service?
- If you have any unanswered questions or would like to get in touch, you can live-chat to our customer happiness team via the chat widget on our web store. We will respond immediately within business hours. You can also email us at email@example.com or call us on +84 88 909 1101.
What countries do you ship to?
How can i track my item?
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- Once your order is dispatched you will receive shipping confirmation, plus tracking details for your order.