Privacy Policy

01Who we are

This website, mplvietnam.com, belongs to MPL Vietnam Trading and Manufacturing Company Limited.

MPL Vietnam is a wholesale trading platform for wooden products and handicraft items. MPL Vietnam is responsible for the content and issues arising on this platform.

02Information we collect

When you send an enquiry, we collect the information you provide, including your name, email address, phone number and the products you ask about. This information will be stored in our database. It serves the purpose of working with customers. We are committed to protecting your data and not using it for malicious purposes.

This website does not collect information about your health or medical condition.

Our collection of personal data is mainly for the purposes of communicating quotes and marketing our new products (if applicable).

Personal data is not just created by a user’s interactions with your site. Personal data is also generated from technical processes such as contact forms, comments, cookies, analytics, and third party embeds.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Information provided through enquiry forms, collection requests, calls and chats is collected and stored to support customer service. We may also use it to market new products, where applicable.

Files uploaded through public media features may be publicly accessible. Please consider the information included in a file before sharing it publicly.

03Cookies & analytics

We collect Device Information using the following technologies:

• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit https://www.allaboutcookies.org.
• “Log files” track actions that occur on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Analytics

We use the user tracking tools of Google Analytics, Google Search Console, Google Tag Manager and Bing Webmaster to analyze the user experience on our platform.

This data is confidential and secure. This helps us analyze and refine our platform. We will continuously update the platform so that customers have a better experience on the platform

04Sharing & storage

We share your Personal Information with third parties to help us use your Personal Information, as described above.

Where we store your data

All your data is stored on our servers. We guarantee that it will be confidential and will not reveal your information.

05Data retention

All your personal information is stored. We do not specify a retention period. It may be deleted without notice. You also have the right to ask us to delete your data.

06Your rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Also, please note that your information will be transferred outside of Europe, including to Canada and the United States.

07Policy updates

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

08Contact about privacy

For questions about this policy or requests concerning your personal information, please contact MPL Vietnam.